Please note that the food pantries have different days and hours of operation. Please call to find out their hours of operation and any policies and procedures they may have in place.

WIC is the Special Supplemental Nutrition Program for Women, Infants, and Children. WIC helps income eligible pregnant and breastfeeding women, women who recently had a baby, infants, and children up to five years of age who are at health risk due to inadequate nutrition.

Please call the clinic closest to you to see if you qualify:  

• Painesville: 440-350-2552
• Willoughby: 440-269-8790
• Madison: 440-428-2003
• Huntsburg: 440-636-5331

June 3, 2020 - Ohio SNAP recipients can order food online from a variety of retailers, however, only Walmart and Amazon allow online purchasing with EBT cards. Individuals may choose to have groceries delivered, but federal rules still prohibit using SNAP benefits to pay for any delivery charges. Read more...

When purchasing from other retailers, SNAP recipients will be able to shop online, pick up their groceries in their cars, and swipe their EBT cards from their vehicles without entering the store. However, if a store does not have a mobile point-of-sale device, a SNAP recipient can continue to order online, but pick up the groceries and pay inside the grocery store. 

There are many resources available to help with your stress and anxiety, as well as that of your family members and children: 

• CROSSROADS HEALTH: Crossroads Health offers a continuum of recovery and mental health programs and services for all people, at any age or stage of life.
  • Phone: 440-255-1700 / Monday - Thursday 8:30am to 6:00pm / Friday 8:30am to 5:00pm / Saturday 8:30am to 1:00pm
  • In an emergency call 911 or the Crisis Hotline 440-953-8255
  • Website: https://crossroadshealth.org/

• CROSSROADS HEALTH CORONAVIRUS WARMLINE: Call this number first for COVID-related stress, anxiety or uncertainty.
  • Phone: 440-754-3340 / Monday- Friday, 8:00am to 8:00pm

• CROSSROADS HEALTH VIRTUAL SUPPORT GROUP:
  • You can access online by logging into https://crossroadshealth.zoom.us/j/6044743547 
  • You can also participate by phone by calling 1-888-788-0098 meeting ID: 604-474-3547
    • First Responders and Behavioral Health/Healthcare Providers
      • Mondays at 1:00pm / Wednesdays at 6:00pm
    • Client Connected to Lake County ADAHMS Provider Agency
      • Mondays at 11:00am / Tuesdays at 3:00pm / Thursdays at 4:00pm
    • Community Members:
      • Tuesdays at 12:00pm / Thursdays at 6:00pm

• LAKE COUNTY ADAHMS BOARD: Established by Ohio Statute, the Alcohol, Drug Addiction, and Mental Health Services (ADAMHS) Board is responsible for evaluating, planning, funding, and monitoring services to help Lake County residents who are dealing with a mental illness and/or addiction.
  • Phone: 440-350-3117 / 440-918-3117 (Cleveland) / 800-899-5253 x 13117
  • Compass Line:  440-350-2000
  • Transportation Line:  440-350-2050
  • Email: info@lakeadamhs.org
  • Website:  http://www.helpthatworks.us/

• NAMI LAKE COUNTY: Their mission is “To improve the quality of life for families and individuals impacted by mental health disorders through education, support, advocacy and stigma reduction.”
  • Phone: 440-639-1200 / Monday - Friday 8:00am to 4:00pm
  • WEEKLY Virtual Family Support Group.  The link is the same every week.
    • Join via Zoom at https://zoom.us/j/815411996 OR dial in using phone at (929)205-6099.
    • Meeting ID: 815 411 996
    • Once you join you will be prompted to use phone or computer audio and given a phone number to call in to!
  • Website: https://namilakecountyohio.org/

• NATIONAL SUICIDE HOTLINE: 1-800-273-8255

• OHIO CARELINE: Is a toll-free emotional support call service created by the Ohio Department of Mental Health and Addiction Services. Behavioral health professionals staff the CareLine 24 hours a day, 7 days/week. They offer confidential support in times of personal or family crisis when individuals may be struggling to cope with challenges in their lives. 
  • Phone: 800-720-9616

• OHIO CRISIS TEXT LINE:  Any person may need help in coping with a stressful situation. Reach out by text to communicate with someone trained to listen and respond in a method that is private, secure and confidential. The Crisis Text Line is a free, confidential service available 24/7 via text on mobile devices.
  • Text the Keyword "4hope" to 741 741

• ADDITIONAL RESOURCES/SUPPORT:
  • Alcohol Rehab Help:  Learn More
  • Coping With A Disaster:  Learn More
  • Helping Children Cope During and After a Disaster: Learn More
  • National Alliance of Mental Illness:  COVID 19 Information and Resource Guide

How do I apply for unemployment?  

1. Online at https://unemployment.ohio.gov/PublicSelfServiceChoice.html, 24 hours/day, 7 days/week. 

   • Service may be limited during nightly system updating. 

   • Check the website for available services. Please be sure to follow the instructions.  

2. Telephone

   • Call toll-free 1-877-644-6562 or TTY 1-614-387-8408, (excluding holidays)

   • Monday through Friday  7:00am - 7:00pm / Saturday 9:00am - 5:00pm / Sunday 9:00am - 1:00pm

NEED HELP PAYING BILLS

Find information on programs that offer a number of ways to get help with paying bills for everything from debts, mortgage/foreclosure help, energy bills, free food, housing, property tax help, and much more. 

• Website: https://www.needhelppayingbills.com/html/ohio_assistance_programs.html

HOUSING SERVICES FOR THE HOMELESS WITH MENTAL ILLNESS

Extended Housing's mission is to help prevent and end homelessness for individuals battling a serious mental illness.

• Phone: 440-354-8424 x220

• Website: www.extendedhousing.org

LAKE COUNTY COUNCIL ON AGING

The Lake County Council on Aging of Ohio offers programs for those age 60 and over including: Information and Referral, Social Work Services, Meals on Wheels, In-Home Safety, Homemaker Services, and much more.

• Phone: 440-205-8111 / Monday - Friday  8:30am - 4:30pm

• Website: www.lccoa.org

LAKE COUNTY VETERAN SERVICES COMMISSION

Our office in the Lake County AdministratoN Building in Painesville is CLOSED until further notice. We are unable to schedule any in office appointments. Our Service Officers are also not able to provide services at the VA Lake County Outpatient in Willoughby. We are still providing services to veterans and families via phone, email, fax, dropoff and US Mail.

• Phone: 440-350-2904

• Fax: 440-350-5980

• Email: veteransservices@lakecountyohio.gov

• Website: https://www.lakecountyohio.gov/veterans/

AVAILABLE SERVICES:

• Emergency Financial Assistance: Temporary assistance is available to eligible veterans, widows/widowers, and dependents. Help can be provided with rent or mortgage, utility bills, food, etc. other needs may be considered on a case by case basis.

• Veterans Benefits: Our Service Officers can discuss VA and other benefit eligibilty and assist in completing and filing the necessary forms. Until further notice, priority will be given to VA time sensitive issues.

• Transportation to medical appointments: All arrangements are made with Laketran. You MUST have a scheduled medical appointment and schedule 2 to 12 business days prior to the appointment. Call Laketran at (440) 352-6100 to schedule or with any questions.

• VA Medical Services: The VA Lake County Outpatient Clinic in Willoughby is closed to appointments, but they are conducting video and telephone appointments. Please call the Clinic at (440) 269-4600 for more information.

• Prescriptions are being filled through mail order ONLY.

  • You can request refills by calling (800) 379-8387 or by using My HealtheVet at www.myhealth.va.gov.

LAKETRAN DIAL-A-RIDE

To lead the community in the fight against poverty by offering programs and opportunities to empower our residents to achieve self-sufficiency.  Lifeline provides assistance with programs such as healthcare, housing, emergency services, transportation assistance and education/training.

• Phone: 440-354-2148 / Emergency Service: 440-350-9160

• Lifeline 211 online referraL: http://www.referweb.net/lake/

• Website: https://www.lclifeline.org/

UNITED WAY OF LAKE COUNTY

United Way of Lake County will become the entrusted champion that drives improved outcomes in our community by funding services that impact health, education and financial stability.

• Dial 211 - a FREE and confidential service that helps people in Lake County find the health and human service programs they need, 24 hours a day, 7 days a week

• Phone:  440-352-3166 

• Website: https://www.uwlc.org/

LAKE COUNTY FREE CLINIC

Lake County Free Clinic is the largest and most comprehensive free clinic in northeast Ohio, serving uninsured and underinsured residents without charge. Services include services such as medical, dental, vision screenings and more

• Phone: 440-352-8686 ext. 2 / Monday, Wednesday, Thursday 8:00am - 4:00pm / Tuesday 8:00am - 7:00pm / Friday 8:00am - 1:00pm

  • Appointments are required for all services. They do not accept walk-ins.

• Website: http://www.lakefreeclinic.org/

HELP ME GROW

Help Me Grow is Ohio’s evidenced-based parent support program that encourages early prenatal and well-baby care, as well as parenting education to promote the comprehensive health and development of children. Help Me Grow System includes Central Intake, Help Me Grow Home Visiting and Help me Grow Early Intervention.

Making a referral to Help Me Grow is the first and easy step for parents who have questions or concerns about their infant or child. One referral to Help Me Grow opens the door to many programs that support families including Early Intervention, Home Visiting, Moms and Babies First.

• Phone:  440-389-3322

• To make a referral:  www.helpmegrow.org